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Corporate culture

Find out more about corporate culture or 'the tone at the top' as it also known.

In this section

Articles and features

Guidance and reports

How whistleblowing helps companies

The latest ICAEW Connect and Reflect report shows how whistleblowing can help companies and provides an action plan for boards. We explore the five benefits of whistleblowing for companies and then outline the five-point action plan that boards can implement in order to maintain their systems of checks and balances.

Culture and purpose in financial services

Following the 2008 global financial crisis, the financial services industry has come under intense scrutiny. Firms need to boost trust, create socially responsible products and prevent future financial crises. In its latest publication, Culture and purpose in financial services, the Financial Services Faculty recommends actions that the industry, boards and ICAEW Chartered Accountants should be taking

Webinars and other recordings

The value of having the right culture

Sophie Black, Partner at Mercer and John Davies, Associate Director at EY share their views on the value and importance of culture in an organisation. Both speakers share details of their research into organisational culture and how culture can be measured.

Whistleblowing and fraud

Ian Foxley, whistleblower and Dino Bossi, Addveritas share their views on the benefits of whistleblowing and the system that should be in place to support people.

Managing social media to avoid reputational damage

Jennifer Janson, Six Degrees and Jamie Harley, PwC discuss the potential impact of social media on reputation, how best to manage this risk and use social media to the benefit of the organisation.

Trust in business

Podcast: Hear some insights from a range of different perspectives on this important subject. Learn about the importance of being trustworthy, worker representation at the John Lewis Partnership, the role of the media and the rebuilding of trust by the banks since 2008.

eBooks

The Library & Information Service provides a collection of eBooks as a benefit of membership. Please note that ICSA and Credo publications are only available to ICAEW members and ACA students. Please log in to access these titles. If you are unable to access an eBook, please see our Help and support or contact library@icaew.com

No small change: why financial services needs a new kind of marketing

This book takes the form of a 13-point practical manifesto arguing that the fast-changing financial services world urgently needs to rethink the whole of its approach to marketing. The thirteen chapters look at the key components of the new approach.

Maintaining an effective board

Chapter 9 looks at the board and good governance, which includes the work of the nomination committee. Board diversity, corporate culture, succession planning and recruitment to the board, director induction and development and board evaluation are all covered.

Effective internal control and risk management

Chapter 10 discusses risk management and business objectives, risk management and organisational culture, the boards responsibility for internal control and risk management, the audit/risk committee and the internal audit function.

Driven to the brink: why corporate governance, board leadership and culture matter

A collection of stories about how inadequate governance and flawed culture caused a massive destruction of shareholder value.

Professional services marketing: how the best firms build premier brands, thriving lead generation engines, and cultures of business development success

Guide to marketing from a US perspective.

Setting performance targets

Target setting from a US perspective.

Strategic management of higher education institutions: serving students as customers for institutional growth

Restructuring organisations in further and higher education.

Cross-cultural management

An introduction to the theories behind cross-cultural management.

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

The Library & Information Service provides a collection of articles as a benefit of membership. Please log in to view these articles. If you are unable to access the articles, please see our Help and support page or contact library@icaew.com.

Seeing the link between culture and technology is a fast-growing governance issiue

The article offers information on association between culture and technology which leads to board governance issue . Information on challenges in board's responsibility to gain deeper insights into culture and the impact that technology is discussed.

Managing culture in a dynamic environment

The article offers information on the role of the member of boards to managing company' culture in a dynamic environment. It mentions the ways to effectively oversee the company's culture including seek feedback and measure what actually matters, to know the impact of digital transformations and to pay attention to the evolving work environment.

For boards, Gallup pioneers a culture audit

Article looks at the board specific culture assessment tool developed by Gallup - a culture audit dashboard—Gallup's Culture Asset Index. Culture is assessed in simple questions.

5 inconvenient truths about corporate culture, and how they hold you back

Article looks at the boards responsibility for organisational culture and agrees that culture should be a boardroom priority but argues that boards should understand their limitations and avoid obvious pitfalls.

Terms of use: You are permitted to access articles subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Useful links

Governing culture: practical considerations for the board and its committees

11 page paper from EY that looks into the role of boards and committees in governing culture. Separate sections look at the Nomination Committee, Remuneration Committee and Audit Committee and give questions on culture for each committees' reflection, as well as the board itself.

Corporate Governance Review

Grant Thornton's review of the annual reports of 297 of the UK’s FTSE 350 companies with years ending between April 2017 and April 2018. The section on culture looks at board leadership and company purpose, 'the Tone from the top' and measuring culture . A toolkit for culture reporting is included.

Governing culture: risk & opportunity

The guide highlights the difference between the role of the board and the role of the executive team in leading and managing culture, looks at questions that boards might ask of themselves and of their executive and offers a ‘roadmap’ to help boards assess their approach is to governing culture.

Stakeholder engagement: values, business culture and society

This report, part of the FRC's Culture Coalition project, considers the implications for boards and top management s in their approach to stakeholders and how boards set the tone with regard to values.

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