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Corporate culture

Find out more about corporate culture or 'the tone at the top' as it also known.

In this section

Articles and features

Guidance and reports

Why culture is important

A business’s greatest asset is its people, and the way in which the business values its people is reflected in its organisational culture. It is this culture that defines the way businesses innovate and ultimately how they transform.

Organisational culture: Leadership styles

It is recognised that an effective culture can reduce risk and improve performance of an organisation, and that the success or failure of the culture is greatly influenced by its leaders. This guide, written by Jenny Jones, explores different leadership styles and the impact they can have on organisational culture.

Organisational culture: leadership styles

It is recognised that an effective culture can reduce risk and improve performance of an organisation, and that the success or failure of the culture is greatly influenced by its leaders. This guide, written by Jenny Jones, explores different leadership styles and the impact they can have on organisational culture.

Webinars and other recordings

The value of having the right culture

Sophie Black, Partner at Mercer and John Davies, Associate Director at EY share their views on the value and importance of culture in an organisation. Both speakers share details of their research into organisational culture and how culture can be measured.

Whistleblowing and fraud

Ian Foxley, whistleblower and Dino Bossi, Addveritas share their views on the benefits of whistleblowing and the system that should be in place to support people.

Managing social media to avoid reputational damage

Jennifer Janson, Six Degrees and Jamie Harley, PwC discuss the potential impact of social media on reputation, how best to manage this risk and use social media to the benefit of the organisation.

Trust in business

Podcast: Hear some insights from a range of different perspectives on this important subject. Learn about the importance of being trustworthy, worker representation at the John Lewis Partnership, the role of the media and the rebuilding of trust by the banks since 2008.

Disclaimer: The opinions expressed by external guest speakers in interviews or other publications included on this website are, by their nature, those of the speaker. They are not necessarily fully endorsed by the ICAEW or purport to reflect the official policies and views of the ICAEW or its members.

Bloomsbury Core Accounting and Tax Service

Eligible firms have free access to Bloomsbury Professional's comprehensive online library, comprising more than 60 titles from some of the country's leading tax and accounting subject matter experts. Find out who is eligible and how you can access the Core Accounting and Tax Service.

Culture, ethics and the board

A chapter focusing on the board's role in reviewing their company's culture, ethics and behaviour.

HR Strategies

A chapter on talent management, creating a constructive corporate culture, performance management and reward strategy.

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the Acceptable usage terms.

eBooks

The Library & Information Service provides a collection of eBooks as a benefit of membership. Please note that ICSA publications are only available to ICAEW members and ACA students. Please log in to access these titles. If you are unable to access an eBook, please see our Help and support or contact library@icaew.com

No small change: why financial services needs a new kind of marketing

This book takes the form of a 13-point practical manifesto arguing that the fast-changing financial services world urgently needs to rethink the whole of its approach to marketing. The thirteen chapters look at the key components of the new approach.

Driven to the brink: why corporate governance, board leadership and culture matter

A collection of stories about how inadequate governance and flawed culture caused a massive destruction of shareholder value.

Professional services marketing: how the best firms build premier brands, thriving lead generation engines, and cultures of business development success

Guide to marketing from a US perspective.

Investor relations

Guide to the duties of modern finance directors. Chapter 16 deals with investor relations, including: shareholder engagement; inside information; corporate ethics and corporate culture and corporate social responsibility.

Strategies for improving organisational effectiveness

This title provides guidance on combining human resource management with business strategy. This chapter looks at strategies that develop processes that support the achievement of business goals and a positive culture.

Responsible leadership

An introduction to business ethics.

Routledge dictionary of business management, The

Business management for students and working professionals.

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

The Library & Information Service provides a collection of articles as a benefit of membership. Please log in to view these articles. If you are unable to access the articles, please see our Help and support page or contact library@icaew.com.

EISAI's ESG investments

The Japanese pharmaceutical company's investments in human capital and R&D have been linked to a positive correlation with long-term corporate value.

Strong organizational culture requires cultural intelligence

The article explores how strong organisational culture requires cultural intelligence, and importance of organisational culture and the overwhelming role leaders play in building that culture.

Diversity beyond the business case

Article looks at the business case argument for diversity in the workplace but how there is no evidence that increased diversity makes a company more profitable. The learning and effectiveness paradigm is highlighted as a better model.

10 ways to support Black colleagues and improve well-being

Article gives tips on creating an inclusive culture that prioritises diversity, equality, and employee well-being.

Terms of use: You are permitted to access articles subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Useful links

Corporate Governance Review 2020

Grant Thornton's review of the annual reports of 297 of the UK’s FTSE 350 companies with years ending between April 2019 and April 2020. The section on culture looks at board leadership and company purpose, 'the Tone from the top' and measuring culture . A toolkit for culture reporting is included.

Culture and governance

FCA page on culture in governance in the financial services industry. Includes the discussion paper Transforming culture in financials services

Governing culture: risk & opportunity

The guide highlights the difference between the role of the board and the role of the executive team in leading and managing culture, looks at questions that boards might ask of themselves and of their executive and offers a ‘roadmap’ to help boards assess their approach is to governing culture.

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