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Discipline and grievance

Find out how to handle discipline and grievance issues at work with our selection of articles, books and online resources.

Legal Alert

Legal Alert is a monthly checklist from Atom Content Marketing highlighting new and pending laws, regulations, codes of practice and rulings that could have an impact on your business.

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The Library provides full text access to a selection of key business and reference eBooks from leading publishers. eBooks are available to logged-in ICAEW members, ACA students and other entitled users. If you are unable to access an eBook, please see our Help and support advice or contact library@icaew.com.

Dealing with grievances

This chapter looks at dealing with grievances and deals with grievance procedures, handling a grievance, bullying and harassment, appeals against grading and

Handling disciplinary issues

This chapter looks at disciplinary issues and deals with rules, procedures, hearings, disciplinary action and appeals against disciplinary action.

Tackle office nightmares: how to cope with tricky situations and people

Solutions to common office problems.

Terms of use: You are permitted to access, download, copy, or print out content from eBooks for your own research or study only, subject to the terms of use set by our suppliers and any restrictions imposed by individual publishers. Please see individual supplier pages for full terms of use.

Acas guidance

Advice, guidance and practical resources on a wide variety of recruitment topics for both employers and employees, produced by the Advisory, Conciliation and Arbitration Service, Acas. Acas is the employment relations service for England, Scotland and Wales offering practical, independent and impartial advice to employers, employees and their representatives.


Capability procedures

Acas advice on how to manage capability issues - a procedure based on encouraging their employee to improve.

Grievance letter template

Letter template for employees raising a formal grievance with their employer. Free to download and use


Acas guidance for employers and employees on the process of suspension and the rights of the suspended employee.

Online articles

The Library provides access to leading business, finance and management journals. These journals are available to logged-in ICAEW members, ACA students and other entitled users subject to suppliers' terms of use.

The abc's of employee discipline

Article discusses following a simple ABC system for disciplining employees to ensure fairness and considering all facts.

Discipline is for children

Article discusses that disciplinary procedures are often the only correction tool and using discipline as an education tool is often overlooked and that treating employees as adults goes a long way towards gaining their cooperation.

"Disciplining" adults is wrong

The article discusses the ineffective practice of punishing employees which cannot teach a new behavior or solve a problem. Topics covered include steps in progressive discipline policies, the need for an employee and the supervisor to work together in solving a problem, and an adult conversation system based on employee qualities of being cooperative, uncooperative, or disrespectful.

Disciplinaries and grievances

The article discusses areas of concern for human resource (HR) professionals, with emphasis on handling grievances and managing disciplinaries, and how to overcome these workplace problems. It points out potential problems of having inexperienced managers and suggests that managers' reactions to performance and conduct issues within their team should be objective. Also mentioned are having a clear policy on employee misconduct and setting a code of conduct to prevent bullying and harassment.

#AccountingToo: Sexual harassment all too common

The article reports on the trends of the sexual harassment incidents involving accounting professionals. Topics discussed include the various forms of harassment both in men and women such as inappropriate questions, innuendo or joke, the various factors contributing to less prevalence of the incident such as the work pressure, the size of the firm, and professionalism, and the concerns of women accountants on how their firms respond to the sexual misconduct in their firms.

What now? Not all harassment makes the headlines - but there are hard and fast rules every business facing allegations should follow.

The article discusses sexual harassment allegations made within the U.S. entertainment industry and offers tips for businesses facing such allegations. Topics include the tendency for companies to ignore transgressions or trivialise them despite a clear definition of sexual harassment presented under Great Britain's Sex Discrimination Act, the Equality Act's protection of individuals making claims and organizations against hypersensitive individuals, and the importance of corporate culture that welcomes concerns and complaints.

It'll cost you...

The article offers advice on legislation related to human resources (HR) compliance in Great Britain. Topics include dealing with discrimination law, the Transfer of Undertakings (Protection of Employment Regulations (TUPE) related to service provision, and flexible working regulations. Also noted are employment law related to religion, shared parental leave (SPL) regulations, and the need for written records of employee discipline and grievance procedures..

There's more than one way to solve a dispute: Resolving workplace differences is a fine art - and many businesses have been getting it dramatically wrong.

The article discusses strategies for workplace conflict resolution from a human resources (HR) perspective.

Most employment rights 'indispensable', says businesses. Survey finds majority want to avoid post-Brexit 'bonfire'

The article reports on the results of a survey to determine what laws employers feel are indispensable, despite Great Britain withdrawing from the European Union. It mentions unfair dismissal laws, minimum wage laws, as well as those laws regarding parental leave.

Mechanic wins unfair dismissal appeal after attack: Case highlights importance of policies and proper investigations, say legal experts.

The article reports on the finding by the Employment Appeal Tribunal in the case of Arnold Clark Automobiles v. Spoor that a former employee was improperly dismissed following a physical altercation with a co-worker. Emphasis is given to topics such as suspension of the employee by the human resources department, the application of disciplinary policies, and following the course of an investigation.

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Bullying and harassment

Chartered Institute of Personnel and Development

CIPD guidance, factsheets and case law on bullying and harassment in the workplace

Sexual harassment and harassment at work

Equality and Human Rights Commission January 2020

EHRC guidance offering a legal explanation and practical examples of how to tackle and respond effectively to harassment in the workplace.

Solve a workplace dispute

HM Government

Government guidance on: procedures; investigations; appeals; mediation, conciliation and arbitration; and tribunals.

Articles and books in the Library collection

To find out how you can borrow books from the Library please see our guide to book loans.

You can obtain copies of articles or extracts of books and reports through our document supply service.

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